Privacy & Policy

 

Our website address is: https://financemantra.co

Customer privacy is committed to safeguarding Customer personal information. This Privacy Policy outlines how Financemantra.co collects, uses, and protects the data you provide when interacting with our Website. It applies to both current and former visitors. By accessing and using our website, you acknowledge and agree to the practices described in this policy. Your consent will be stored in our records for reference.

By continuing to use the Website, you consent to the collection and use of your information (including sensitive personal data as defined by the Information Technology Act and relevant regulations) in accordance with this Privacy Policy, which may be updated from time to time at our discretion.

We are dedicated to protecting your privacy. Please read this Privacy Policy carefully. By using the services provided by www.financemantra.co, you agree to our collection and usage of your data. You authorise us, our business associates, and lending partners (including banks and NBFCs) to contact you by phone, SMS, IVR, and WhatsApp to provide product offerings, promotional information, and other relevant services. Your consent includes outreach from Financemantra and its partners for these purposes, and it supersedes any existing TRAI registrations you may have.

Additionally, by pressing “1” during any Financemantra IVR call, you consent to being contacted via call, SMS, IVR, and WhatsApp by our partners and us. This consent also allows us to assess your eligibility for various products based on your profile.

Personal Information – What do we gather?

Embedded content from other websites

We collect information from our customers to personalise and enhance your experience on our Website and App. Below are the types of information we gather:

  • Information You Provide: We store any information you enter on our Website/App or provide to us in any other way. While you can choose not to share certain details, this may limit your ability to use some of our services and features. Please note that we do not collect or store any biometric information.
  • Automatic Information: We automatically receive and store certain types of information whenever you interact with us. This includes data collected through “cookies” and other technologies when your web browser accesses our website or views content and advertisements served on our behalf on other websites. We may also gather information about your location and mobile device, including a unique identifier for your device.
  • Access to Device Features: We may request one-time access to your camera, microphone, location, and mobile device for onboarding or KYC (Know Your Customer) purposes, with your explicit consent. This is in accordance with the Digital Lending guidelines issued by the RBI, as updated periodically.
  • Usage of Mobile Device Resources: We strictly adhere to privacy standards and do not access or use mobile phone resources such as files, media, contact lists, call logs, telephony functions, or any other sensitive device data without explicit consent from the user. Any permissions requested by our platform are solely for enhancing user experience and facilitating the services offered. Users retain full control over these permissions and can revoke access at any time through their device settings. We are committed to ensuring that your personal data remains private, secure, and utilized only for the intended purposes as outlined in our Privacy Policy.
  • Information from Other Sources: We might receive information about you from other sources and combine it with your account information.
  • OTP Authentication: When you complete an OTP authentication request, we retain session log reports until your account is deactivated.

We collect and retain the information you provide through our Website or other means as necessary for the products or services you select. This may include personal details like your name, email address, date of birth, and city of residence. While you may choose to withhold certain information, it may impact your ability to fully access our services and features. Importantly, we do not collect or store biometric information.

Personal Information: How do we use it?

Financemantra.co collects your information when you register for an account, use our products or services, or visit our website. During registration, you will be asked to provide your full name, email address, and mobile number. Once registered and signed in, you are no longer anonymous to us. Additionally, we may request your contact number to send you SMS notifications about our services. By registering, you authorise Financemantra.co, including its business and lending partners (such as banks and NBFCs) and affiliates, to send text messages and email alerts with your login details and other service information, including promotional messages, even if you are registered under DND, DNC, or NCPR services. This authorisation remains valid as long as your account is active.

How We Use Your Information:

  • Assist our business and lending partners (including banks and NBFCs) in delivering services to you, processing applications, and communicating with you about products, services, and promotional offers.
  • Respond to your inquiries, resolve any issues with the services provided, and address grievances.
  • Administer and fulfil our obligations under any agreements with our business partners.
  • Send you information about special promotions or offers, as well as updates on new features, products, or services. These could be offers from us or from third parties with whom financemantra.co has a partnership.
  • Conduct internal analysis and offer you location-based services, such as personalised content, search results, and advertising.
  • Improve our platform, prevent or detect fraud or misuse of our Website/App, and enable third parties to perform technical, logistical, or other functions on our behalf. We may also combine your information with data received from third parties.

Send you notices, communications, and service recommendations that might interest you, update our records, and maintain your account with us, including displaying relevant content and customer reviews.

Disclosures: Information Sharing

  • At financemantra.co, we are committed to protecting your privacy. We will not sell, rent, or disclose your information for commercial purposes, except as outlined in this Privacy Policy.
  • We may share your information with third parties, including our group companies, employees, agents, business partners (such as banks and NBFCs), Credit Information Companies (CICs), service providers, and affiliates, for purposes specified in this Privacy Policy. In the event of a sale, merger, reorganisation, or consolidation of financemantera.co We may transfer your personally identifiable information to any successor entity.
  • For this policy, an “affiliate” is any person or entity that controls, is controlled by, or is under common control with financemantra.co “Control” refers to the ability to direct or influence the management or policies of the controlled entity.
  • We limit the collection and use of your personal information. We may aggregate or anonymise your data and disclose it in a non-personally identifiable form. Your access to account information and any personally identifiable data is strictly controlled and used only according to our internal procedures, and for the purposes outlined in this Privacy Policy. Third-party service providers who assist us in delivering our services are contractually obligated to maintain the confidentiality of your information.
  • We may also disclose your information without your prior consent to government agencies as required by law for identity verification, or for the prevention, detection, investigation, or prosecution of offences, including cyber incidents, or when disclosure is necessary to comply with legal obligations. By using our website, you agree to these disclosures.
  • Please note that third-party products or services, such as loans and credit cards offered on our website by lenders, banks, and credit card issuers, are governed by their own privacy policies in addition to this one. financemantra.co is not responsible for the privacy practices of these third parties. We encourage you to review their privacy notices when applying for their products or services.

Cookies: Our Collection and Usage

Cookies are small data files stored on your mobile/computer that help us enhance your experience on our website. We use both session cookies and persistent cookies.

  • Session Cookies: These are temporary cookies that expire and are deleted when you close your browser or log out. They help us track your preferences during your visit, reduce load times, and optimise server processing.
  • Persistent Cookies: These are stored on your mobile/computer’s hard drive for an extended period. They can, for example, remember your login preferences or other settings on our website. Importantly, cookies on financemantra.co do not contain any personally identifiable information.

You can manage cookies through your browser settings. Most browsers allow you to block new cookies, receive notifications when a cookie is set, or disable cookies entirely. Additionally, you can manage similar data used by browser add-ons, such as Flash cookies, through the add-on’s settings or the manufacturer’s website.

Please note that cookies enable many of the essential features of our website. If you disable or reject cookies, you may not be able to use certain products and services that require you to sign in. Therefore, we recommend keeping cookies enabled for the best experience.

Securing Your Personal Information

At financemantra.co, we prioritize the confidentiality, integrity, and availability of your personal information. To safeguard the data you provide, we implement a combination of technical and organizational security measures. These include electronic, procedural, and physical safeguards designed to protect against unauthorized access, use, alteration, and accidental loss or damage.

Despite these precautions, no transmission method over the Internet or electronic storage is completely secure. As such, we cannot guarantee absolute security. Additionally, it is crucial that you keep your login ID and password confidential and do not share them with any third parties.

Grievance Officer

If you have any concerns, require clarification, or need to address discrepancies related to the information or data you provided to financemantra.co, please contact our Grievance Officer. The details are as follows:

Firoj Khan

  • FINANCE MANTRA REGISTERED OFFICE PLOT NO 44 NAMDEV COLONY SANGANER JAIPUR RAJASTHAN 302029
  • Phone: +91 9928213161, Email: grievance@financemantra.co

Changes to This Privacy Policy

financemantra.co may update this Privacy Policy periodically to comply with TRAI, RBI, and other relevant regulations in India. We encourage you to review this policy regularly. To see if there have been any changes since your last review, please check the effective date provided below.

Last updated date: 25/03/2026